Privacy policy

Snap-D Australia: Privacy Policy
Last updated: May 4, 2026

Snap-D Australia operates this store and website (www.snapd.au), including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Snap-D Australia is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy
Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment card information, transaction details, and other payment details.
• Account information including your username, password, security questions, and settings.
• Transaction information including items viewed, items in cart, purchase history, returns, and exchanges.
• Communications with us including customer support inquiries.
• Device information including IP address, browser type, and network connection.
• Usage information regarding your interaction with the Services.

2. How We Use Your Personal Information
We use your personal information for the following purposes:

• Providing and Improving Services: Fulfilling orders, processing payments, arranging shipping, and managing your account.
• Marketing and Advertising: Sending promotional communications and showing online advertisements based on your activity.
• Security and Fraud Prevention: Authenticating accounts and providing a secure payment experience.
• Communicating with You: Providing customer support and maintaining our business relationship.
• Legal Compliance: Complying with Australian law and responding to valid legal processes.

3. Relationship with Shopify
The Services are hosted by Shopify. Information you submit will be shared with Shopify to provide and improve the Services. Shopify processes your data in accordance with its own privacy notices.
You can visit the Shopify Consumer Privacy Policy for more details.

4. International Transfers
We may transfer, store, and process your personal information outside of Australia. Where we do so, we ensure appropriate safeguards are in place to protect your information.

5. Your Rights and Choices
Under the Privacy Act 1988 (Cth), you have certain rights regarding your personal information, including:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Opt-Out: You may opt out of receiving promotional emails at any time.

6. Complaints
If you have a complaint about how we handle your personal information, please contact us. If we are unable to resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Snap-D Australia
Email: sales@snapd.au
Address: PO Box 552, Bribie Island, QLD, 4507, Australia